01 Privacy Overview
NissanCodes.co.uk ("We", "Us", "Our") acts as the Data Controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We operate on a principle of strict data minimization: we only collect the bare minimum information required to calculate, deliver, and support your vehicle radio unlock code. We never sell, rent, or trade your personal data to marketing third parties.
02 Data We Collect
When you visit our website or order a radio code, we may collect the following categories of data:
- Contact Details: Your email address (used to dispatch your decoded radio PIN and send your transaction receipt).
- Technical Vehicle & Audio Data: Radio serial number, device number, part number, vehicle make, and model name necessary to calculate the factory unlock code.
- Order & Transaction Identifiers: Order reference number, date and time, amount paid, and gateway transaction IDs (e.g. Stripe PaymentIntent ID).
- Optional Support Files: Photographs or documents you voluntarily upload to help our technical support team verify complex serial numbers.
- Device & Usage Information: Anonymized IP address, browser type, and language preference to ensure proper page display and prevent automated fraud.
03 How We Use Data
We process your personal information under the following lawful bases:
- Performance of a Contract: Generating and delivering the radio unlock code you purchased, notifying you when processing completes, and providing customer support.
- Legal & Tax Obligations: Maintaining accounting and transaction records required under UK company and VAT regulations.
- Legitimate Interests: Protecting our website against fraudulent chargebacks, server abuse, and ensuring system stability.
04 Payment Security
Security is built into every layer of our platform. When you pay for a radio code, your payment details are transmitted directly to certified Tier 1 PCI-DSS compliant payment service providers:
05 Cookie Policy
Cookies are small text files stored on your device that enable our website to function smoothly. We use a minimal, privacy-friendly approach to cookies:
- Strictly Necessary Cookies: Essential for session management, tracking your active radio code search, and maintaining CSRF security tokens during checkout.
- Preference Cookies: Remembers your selected language and brand preferences across pages.
- Security & Anti-Fraud Cookies: Deployed by payment gateways (such as Stripe) during checkout to protect against unauthorized transactions.
You can configure your browser to reject or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent the checkout flow from functioning correctly.
06 Third-Party Services
We may share your data with trusted service providers strictly to perform operational functions on our behalf:
- Payment Processors: Stripe Inc., PayPal Holdings Inc.
- Transactional Email Services: Encrypted SMTP mail relays to deliver unlock codes reliably.
- Hosting & Cloud Infrastructure: Secure UK and European data centers adhering to ISO 27001 standards.
07 Data Retention
We retain order records (including your serial number and decoded PIN) in our encrypted customer portal so that you can retrieve your code again in the future if your battery is disconnected again, free of charge.
Accounting and VAT transaction records are retained for the statutory period required by HMRC (typically 6 years). You may request the deletion of non-statutory records at any time.
08 Your GDPR Rights
Under applicable data privacy legislation, you have the following enforceable rights:
- Right of Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete details.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where there is no overriding legal reason for retention.
- Right to Restriction: Request restriction of data processing under certain circumstances.
- Right to Data Portability: Obtain and reuse your personal data across different services.
09 Privacy Contact
If you wish to exercise any of your data rights or have questions about how your information is handled, please contact our Data Protection Officer:
• Legal Business Name: IRAKLI BERISHVILI
• Business Type: Individual Entrepreneur (Sole Proprietor)
• Business Status: Small Business Status – Georgia
• Registration Number: 19001109837
• Website Owner and Operator: Irakli Berishvili
• Email: support@nissancodes.co.uk
• Online Help Desk: Contact Form →